(no subject)

[oakenguy]

While I was at Vericon, I went to the Art Room, saw a piece I really liked, paid my money so that I'd get it after the show was over, and went away assuming that, as last year, they'd e-mail me to arrange a time to stop by and pick it up.

That was January 31st.

On February 5th I sent a cheery little "hello, curious about when I can get my art" e-mail to the person in charge of the art room. On February 10th I sent a more formal, "I'd really like to get that art I paid $40 for" e-mail to the art room person and the person in charge of the con.

Nothing, nada, zip, zero.

So, what should I do now?

Comments

[enidenvy.livejournal.com]

you should call and complain to someone official! or if you want, i can easily be persuaded to beat people up. =)

Re:

[enidenvy.livejournal.com]

wooh. how many things did i spell wrong in that post. i am such a winner!

Re:

[oakenguy.livejournal.com]

Hey, when you're my private enforcer/art collector you can spell words any way you want to!

[callunav.livejournal.com]

Stupid question du jour: do you have a receipt, a handy cancelled check saying 'for the such-and-such picture at Vericon,' or anything of the kind?

I think I'd send a polite note saying that I understand that post-con work can be overwhelming at times and I totally will understand if they're just having difficulty catching up on orders and need more time, but I'd appreciate at least a short line back letting me know the status of my purchase so that I can be sure that it /is/ in process and is going to get to me, and that I don't need to start proceedings against them personally and the con in general for fraud. Thanks!

What was the art?

Re:

[oakenguy.livejournal.com]

Alas, I paid in cash. And didn't get a receipt, but watched her scribble my name on the info sheet beside the art.

Which was *adorable*--it was a painting of little baby chicks standing around some broken eggshells, with a big-eyed baby dragon huddled in the midst of them. With a little fluffy-yellow-feather crest.

Your note sounds like a good one.

[simply-juniper.livejournal.com]

See if the check has been cashed. If not, you could put a stop payment on it. But first...

Call them directly and explain that you bought something and are waiting patiently to receive it. However it's been this long with no answer to your requests and you are Not Happy.

Or something far better business sounding. I just woke up so I can't be like that yet.

[modpixie.livejournal.com]

send them an email with the phrase "small claims court" in it. i find people respond with great speed when that comes up.

[meesto.livejournal.com]

Maybe this person was a bit too literal in the idea of a "con".

Seriously - cc your next communication to your Scilian lawyer - may I suggest the name "Vincenzo Scarrafagio, Esq." Only astute and knowledgeable people will see through this and realise that "Vinnie the Cockroach" may be a ficticious person.

[vixenviolet.livejournal.com]

burn the bastards, burn 'em down! heh heh.

Re:

[oakenguy.livejournal.com]

Burn a Harvard building? Do I dare to live the blue-collar Cambridge residents' dream??

[lyrical-light.livejournal.com]

I'd e-mail or call. Then I'd say that you've purchased this artwork on January 31st and have contacted the department twice via e-mail to no avail. I'd forward the copies of the e-mails to prove your point and say that unless they complete their end of the transaction--drop the phrase “I will have no choice but to pursue legal action.” I'd also flaunt my extensive vocabulary in between this ditty in order to manipulate them to my advantage. I don't like to do that, but hey--if you have to, you have to. Best of luck! Worse come to worse, talk to me--I can be very persuasive. *strokes gun inside my jacket pocket Mafia-style*

xoxo ~ Tanya.

P.S. ~ Thank you so much for the kind words. I obviously added you back. :D

[frla.livejournal.com]

I am confused.
Can you not go in person to this place and talk to the people in charge?
That failing a phone call would be deemed the next step.
Email is terribly easy to ignore.
And you don't want to ttalk to the person you were emailing you want to talk to the next level up, because someone is intentionally ignoring your emails, and will be less than helpful shoudl you track them down.

And don't just get your money back.
make sure you get somehting else on top[ of your money to make up for the time that they have had your momey and you were unable to use it.

goddamnitalltohell!

KK!